Accessibility for Ontarians with Disabilities (AODA)

The Ontario Government aims for full accessibility for Ontarians with Disabilities by 2025. Accessibility for Ontarians with Disabilities Act, 2005.

The National Payroll Institute is committed to complying with accessibility legislation and creating a safe, inclusive environment for everyone. We always endeavour to identify, remove and prevent barriers for persons with disabilities (including physical, environmental, attitudinal, communication and technological).

In the event of service disruption affecting the Institute, notice will be made on the website home page with full details, including date, type of disruption and anticipated resolution time.



Type of Disruption


Anticipated Date of Resumption


Alternative Facilities or Services Available




Your feedback is important and may be given verbally, in person or by telephone, in writing by letter or email. Upon receipt of your feedback, the Institute will respond within 10 business days, and will respond if possible, in the same format that the feedback was received.

Feedback, as well as questions or concerns about this policy or its related procedures can be submitted to:

The National Payroll Institute
Attn: Accessibility Coordinator
1600 – 250 Bloor St. E.
Toronto ON M4W 1E6

Tel: 416-487-3380 or 1-800-387-4693
Fax: 416-487-3384